IP telephony unveiled
Langue : Anglais
Auteur : BROWN Kevin
Understand and develop an IP telephony strategy that saves money and provides new services and network efficiencies Understand the difference between IP Telephony (IPT) and Voice over IP (VoIP) Review different services provided by the technology and the benefits it provides Review examples of current, real-world implementations to see how IP Telephony can work in your network Gain a perspective on the return on investment (ROI) implications IP Telephony Unveiled shows how this technology can benefit a network. Using real-world examples of how this exciting but little-understood network application has been used, the reader learns about features, services, and cost savings that can, and have, been realized. Written for members of an organization's upper management, and assuming no technical knowledge, IP Telephony Unveiled begins by building an understanding of what the technology does, and how it accomplishes it. This book helps readers understand the difference between IP Telephony and Voice over IP and reviews the implications of IP Telephony on a network. It provides an overview of the different services currently available to a network, to its individual users, and to the organization as a whole. These services are covered in depth, providing ample examples to a variety of industries, and a variety of workplace environments. IP Telephony Unveiled goes on to discuss longer-term implications to a network, including a realistic overview of ROI (return on investment) implications such as the impact of network efficiency gains, enhanced service and customer support, and future technology implications. IP Telephony Unveiled is a comprehensive overview of an important emerging technology that has already taken root in organizations around the world, written for the executives who will determine the strategies and investments for their organizations.
Introduction. 1. Haven't We Been Here Before?
The PBX as a Convergence Platform. The IPT Difference. Convergence: The Business Case for IPT. Issues to Ponder. 2. Wait a Minute My Phone System Works Just Fine
IPv6 Deployment and Management 85,75 €
The PBX Environment. The IPT Environment. An Efficient Infrastructure. Bringing New Capabilities to Your Network. Realizing the Potential of IPT. 3. But What About All of My PBX Features?
Assessing the Requirements. An Enhanced Feature Set. An Improved Training Process. 4. If This Isn't a PBX, What Is It?
The IPT Architecture. Customized, Focused Applications. The Power of Convergence. Seeing Beyond the PBX. 5. Focusing on the Few.
Understanding the Value Proposition. Sample Business Cases. Right Around the Corner 6. A Different View of ROI.
A Different Approach to ROI. Network Costs. Administration Costs. Maintenance Costs. Achieving ROI: Examples of Real-World Deployments. ROI Conclusions. 7. Watch That First Step.
Understanding the Impact of Voice Traffic. Timing Is Everything: Identify Problems Before They Occur. Planning an IP Telephony Pilot. Common Misconceptions. Seven Steps to a Successful IP Telephony Experience. 8. Looking Ahead.
Clients. Applications. Managing Convergence. Session Initiation Protocol. An Evolving Market/An Emerging Market/Increased Acceptance. Final Thoughts.
Date de parution : 01-2004
Ouvrage de 200 p.
22.9x17.8 cm
Thème d’IP telephony unveiled :
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