Industry 4.0 Technologies for Business Excellence Frameworks, Practices, and Applications Demystifying Technologies for Computational Excellence Series

This book captures deploying Industry 4.0 technologies for business excellence and moving towards Society 5.0. It addresses applications of Industry 4.0 in the areas of marketing, operations, supply chain, finance, and HR to achieve business excellence.

Industry 4.0 Technologies for Business Excellence: Frameworks, Practices, and Applications focuses on the use of AI in management across different sectors. It explores the benefits through a human-centered approach to resolving social problems by integrating cyberspace and physical space. It discusses the framework for moving towards Society 5.0 and keeping a balance between economic and social gains. This book brings together researchers, developers, practitioners, and users interested in exploring new ideas, techniques, and tools and exchanging their experiences to provide the most recent information on Industry 4.0 applications in the field of business excellence.

Graduate or postgraduate students, professionals, and researchers in the fields of operations management, manufacturing, healthcare, supply chain, marketing, finance, and HR will find this book full of new ideas, techniques, and tools related to Industry 4.0.

1. Understanding the Industry 4.0 Revolution using Twitter Analytics. 2. Role of Universal Product Coding (UPC),Global Data Synchronisation Network (GDSN) and Product Category Management in Efficient Consumer Response (ECR). 3. Delivering superior Customer Experience through new age Technologies. 4. Use of Artificial Intelligence Enabled Features in the Retail Sector: A Perceptual Study of Customers. 5. Effective Integration of Lean Operations and Industry 4.0: A Conceptual Overview. 6. Opportunities & Risks: Use of Autonomous Vehicles in Logistics. 7. Assessment of Challenges for Implementation of Industrial Internet of Things in Industry 4.0. 8. IoT Security Issues and solutions with blockchain. 9. Stabilization of Imbalance between Naira and Dollar Using Games Theory and Machine Learning Techniques. 10. Emerging Role of Big Data in Financial Services. 11. Digital Payments in India: Impact of Emerging Technologies. 12. Cryptocurrency: Perspectives, Applications, and Issues. 13. Models for Predicting Student Enrolment for Delhi Based Schools. 14. Analyzing The Functionality And Efficient Operability Of The Youth During Covid 19. 15. AI In Talent Management For Business Excellence.

Dr. Shivani Bali is working as a Professor in Decision Science area at Jaipuria Institute of Management, Noida,India. She is an academician, trainer, researcher and consultant with more than 17 years of experience in the field of Decision Science and Operations Management. She has received her Bachelor’s, Master’s and Ph.D. degree from University of Delhi, India. She has published around 30 research papers indexed in SCI/WoS/ Scopus journals and published 04 patents. She has been working on consulting assignments with many reputed companies and have imparted training programs in the area of data science and business analytics. Her areas of interest are Business Analytics, Data Science, Operations and Supply Chain Analytics.

Dr. Sugandha Aggarwal is an Assistant Professor in Operations Department at Lal Bahadur Shastri Institute of Management (LBSIM), New Delhi, India. She has over five years of teaching experience in reputed business schools in Delhi NCR. She has taught a number of courses like Management Science, Operations Management, Total Quality Management, Business Statistics and Project Management to B.B.A., B.M.S., and M.B.A. students. She has completed Bachelor’s (Mathematics), Master’s (Operational Research) and M.Phil. (Operational Research) from University of Delhi, India. She has also received doctoral degree (PhD) in the area of Optimization in Marketing from University of Delhi itself. She is actively involved in the research on Marketing, Supply Chain, Optimization, and other related areas. She has published several articles in International Journal of repute, National and International Conference Proceedings.

Dr Sunil Sharma is Professor at FMS (Faculty of Management Studies), University of Delhi, Delhi, India.. He is An M.Tech. from IIT Delhi and Ph.D. in Total Quality Management from FMS, University of Delhi. He has been in teaching, research and consulting in the area of Operations Management particu